First to Site
Ordering Portal

Order Details

Single order view with status, documents, notes, and delivery performance

Order Details

The order detail page provides a comprehensive view of a single order, including its status, documents, notes, and delivery metrics.

Accessing Order Details

Route: GET /order/{id}

Navigate to an order by:

  • Clicking "View Order" on any order card or table row
  • Clicking "View All Orders" on a grouped order card (opens multi-order view)
  • Direct URL navigation

Page Layout

Two-column layout:

Main Content (left, wider)

  • Order header with status and dates
  • Embedded document management section
  • Order notes section
  • Order information card
  • Notes list (scrollable)

Order Header

The header displays:

  • "Back to Project" button (top-left)
  • Order number — "Order #1234"
  • Service title — e.g., "Engineering Order"
  • Project address — full property address
  • Status badge — colour-coded current status
  • Date row — Created, Ordered, Expected dates displayed inline

Order Information Card (Sidebar)

FieldDescription
StatusCurrent order status with badge
ServiceService type name
ProjectProject number and address
CreatedWhen the order was created
OrderedWhen the order was sent to vendor
ExpectedCalculated delivery date from SLA
ReceivedWhen the vendor delivered (if completed)
PriceOrder cost
SLAAgreed turnaround time
DocumentsCount of attached documents

Delivery Performance

When an order has been received, the system calculates delivery performance:

IndicatorBadge ColourMeaning
+Xd (Ahead)Green (#d4edda)Delivered X days before expected
On TimeBlue (#d1ecf1)Delivered on the expected date
-Xd (Delayed)Red (#f8d7da)Delivered X days after expected

Calculation: Expected Days - Actual Days from the ordered date.

Documents Section

The order detail page embeds the multi-document management UI in a compact "embedded" mode:

  • Upload area (drag-and-drop or browse) — hidden for completed/received orders
  • Documents table showing: filename, type/category badges, upload date, uploaded by, actions
  • Preview, download, and delete actions per document
  • Document type/subcategory assignment

See Documents & Uploads for full details.

Notes Section

The sidebar shows a scrollable notes list. The main content area provides a form to add new notes.

See Notes & Communication for full details.

Conditional Actions

Action buttons change based on order status:

Order StatusAvailable Actions
PendingCancel order
On HoldUpload documents, Resubmit
RejectedUpload documents, Resubmit
Received / CompleteDownload documents (upload disabled)
CancelledView only (no actions)

Responsive Behaviour

On mobile:

  • The two-column layout collapses to a single column
  • The sidebar information card moves below the main content
  • Documents table converts to a card layout
  • Table headers are hidden, replaced by inline labels