Platform Documentation

FTS Platform

Building permit and compliance workflow management

Guides, references, and how-tos for all platform interfaces

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3
Portal Interfaces
Admin, Customer, Ordering
22+
Guide Pages
Step-by-step documentation
7
Order Types
DA, Engineering, Energy, etc.
50+
Key Concepts
Glossary & reference terms

Documentation Sections

Admin Portal Guides

6

Creating projects, assessments, orders, documents, invoicing, and common tasks.

Customer Portal

7

Project views, orders, core milestones, documents, RFIs, notes, and map view.

Ordering Portal

9

Dashboard, project creation, order wizard, lists, details, documents, notes, and payments.

Glossary & Concepts

Ref

Key terms, abbreviations, and concepts used throughout the platform.

Platform Capabilities

✓Manage building permit projects end-to-end
✓Complete Part 5 and SLHC compliance assessments
✓Place and track service orders with SLA monitoring
✓Upload, version, and organise project documents
✓Customer self-service via Customer & Ordering portals
✓Invoice creation with MYOB integration

Quick Start

Jump to the most common tasks:

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