Customer Portal
Project View
Detailed guide to the customer project detail view
Project View
The project detail page gives customers a comprehensive view of their building permit project.
Header
The header bar has a dark gradient background and displays:
- Project ID — Internal identifier (e.g., "Project #1234")
- Client Reference Number — The customer's job number
- Address — Full property address
- Status Badge — Color-coded status label (e.g., "In Progress - Commenced Ordering")
The SPI (Standard Parcel Identifier) is shown below the title.
Property Details
A panel below the header shows project metadata in a three-column grid:
| Field | Description |
|---|---|
| Estate | The estate/development name, or "No Estate Linked" |
| Division | Customer's company division |
| LGA | Local Government Area (council name) |
| Permit Expected Date | Target date for building permit |
| Permit Applied Date | When the BP application was submitted |
| Permit Issued Date | When the BP was issued |
| Customer Contact | Customer's email address |
| FTS Consultant | Assigned FTS staff email |
Content Layout
The page uses a two-column layout:
- Main column (left, wider) — Property details panel and tabbed content
- Sidebar (right) — Location map and project notes
Tabs
Four tabs appear below the property details:
- Orders (default, active on page load) — Shows all regular project orders
- Core Milestone — Shows core milestone orders separately
- Documents — Document list with upload capability
- RFI Items — Requests for Information with status tracking
Each tab shows a badge count (e.g., "Orders 5") indicating the number of items.
Tabs are lazy-loaded: content is fetched from the server only when the tab is first clicked.
Action Buttons
The tab bar includes context-sensitive action buttons on the right side:
- When on the Orders or Core Milestone tab: Create New Order button links to the ordering wizard
- When on the RFI Items tab: Generate Current Checklist button generates a PDF checklist
Navigation
A "Back to Projects" link at the top right returns to the projects list.